A prime example of high-growth excellence and outstanding success, Globitel – a leading regional provider of customer care and telecom solutions have actively contributed to cementing Jordan’s standing within the global ICT solutions industry.
Established in 1996 in Amman Jordan, Globitel’s presence spans across 3 countries; Saudi Arabia, United Arab Emirates and Pakistan. Offering workforce optimisation, customer engagement optimisation, mobility and roaming solutions for call centers and telecom companies, the organisation is all set to discover and explore new heights at Mobile World Congress (MWC) which will be held in Barcelona from Monday February 27 to Thursday March 2, 2017.
Globitel has utilised unparalleled experience in state-of-the-art technologies along with dedicated personalised service to provide its clients with the most reliable and efficient telecom solutions possible. In addition, the company offers solutions which help enterprises enhance agent performance, gather and analyse business intelligence, achieve optimal customer experience and maintain a competitive advantage in the marketplace and subsequently set new industry standards.
While the solutions offered by Globitel are highly innovative, advanced, scalable and cost-effective, they are also easily adaptable and flexible to suit business needs and can be integrated with the customer’s existing systems. The solutions are supported by expert technical skills to ensure seamless integration and constant assistance.
With over 20 years of experience under their belt, and a significant understanding of the local and regional needs of enterprises, Globitel aims to continue innovating and creating more solutions that will help enterprises achieve higher levels of service and operational efficiency. The company aspires to expand even further across the global market and continue to have substantial growth margins regionally and internationally.
Recognised for its ability to swiftly deliver advanced and reliable telecom solutions, Globitel is certain to meet the high expectations at the upcoming Mobile World Congress. The Mobile World Congress is a biggest mobile industry event – where thousands of visionary leaders and tech-savvy consumers gather to experience a connected life. More than 2,200 companies will exhibit at Mobile World Congress 2017.